Privacy Policy

This privacy policy outlines the nature and manner in which your personal data will be managed on the website comfywearclo.com. It is essential that you read the entire text and accept it before continuing to browse.

Transparency in all our actions is very important to us, so we want you to know how we manage your data and that under no circumstances will it be sold, disclosed, transferred, or passed on to third parties. This privacy policy explains what personal data we collect from our users and how we use it. Please read these terms carefully before providing your personal data on this website.

Minors under eighteen years old cannot register on comfywearclo.com as users without prior consent from their parents or guardians. If you are under eighteen and have accessed comfywearclo.com without notifying your parents, you should not register as a user.

On this website, we respect and protect the personal data of users. As a user, you should know that your rights are guaranteed.

We strive to create a safe and reliable website, and we want to share our principles regarding your privacy:

  • We never request personal information unless it is truly necessary to provide the services/products you require.
  • We never share our users’ personal information with anyone, except to comply with the law or in case we have your express authorization for the performance of the services offered, in collaboration with companies necessary for the provision of the service (carriers, financial entities, etc.). In any case, the data provided to these third parties are strictly necessary for the required service.
  • We will never use your personal data for a purpose other than that expressed in this privacy policy.

Please note that this Privacy Policy may undergo changes due to legislative requirements or self-regulation, so users are advised to visit it periodically. It will be applicable if users decide to fill out any of our contact forms where personal data is collected.

comfywearclo.com has adapted this website to the requirements of Organic Law 15/1999, of December 13, on the Protection of Personal Data (LOPD), and Royal Decree 1720/2007, of December 21, known as the LOPD Development Regulation. It also complies with Regulation (EU) 2016/679 of the European Parliament and Council of April 27, 2016, relating to the protection of natural persons (GDPR), as well as Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSICE or LSSI).

RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA:

For the purposes provided in the aforementioned General Data Protection Regulation, the personal data you send us through any of the forms on this website will receive the treatment of “Website Users and Subscribers.” For the processing of our users’ data, we implement all the technical and organizational security measures established in current legislation.

PRINCIPLES WE WILL APPLY TO YOUR PERSONAL INFORMATION

In processing your personal data, we will apply the following principles that align with the requirements of the new European data protection regulation:

  1. Principle of lawfulness, fairness, and transparency: We will always require your consent for the processing of your personal data for one or more specific purposes, which we will inform you about in advance with absolute transparency.
  2. Principle of data minimization: We will only request the data strictly necessary in relation to the purposes for which we require them. The minimum possible.
  3. Principle of limitation of the retention period: The data will be kept no longer than necessary for the purposes of the processing. Depending on the purpose, we will inform you of the corresponding retention period. In the case of subscriptions, we will periodically review our lists and delete those users who have been inactive for a considerable time.
  4. Principle of integrity and confidentiality: Your data will be treated in such a way that adequate security of personal data is guaranteed and confidentiality is assured. You should know that we take all necessary precautions to prevent unauthorized access or misuse of our users’ data by third parties.

How Can We Obtain Your Data?

The personal data we process at comfywearclo.com comes from:

  • Contact form
  • Newsletter subscription
  • Blog comments
  • Out-of-stock size request form
  • Sales form

What Are Your Rights When You Provide Us with Your Data?

Any user has the right to obtain confirmation from comfywearclo.com as to whether we are processing personal data concerning them.

Interested persons have the right to:

  • Request access to personal data relating to the interested party
  • Request its rectification or deletion
  • Request the limitation of its processing
  • Oppose the processing
  • Request data portability

Interested parties may access their personal data, as well as request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims.

In certain circumstances and for reasons related to their particular situation, interested parties may oppose the processing of their data. comfywearclo.com will stop processing the data, except for compelling legitimate reasons or the exercise or defense of possible claims. As an interested party, you have the right to receive the personal data that concerns you, which you have provided to us, in a structured, commonly used, and machine-readable format, and to transmit them to another data controller when:

  • The processing is based on consent
  • The data has been provided by the person concerned
  • The processing is carried out by automated means

By exercising your right to data portability, you have the right to have personal data transmitted directly from controller to controller when technically possible.

Interested parties also have the right to effective judicial protection and to file a complaint with the supervisory authority, in this case, the Spanish Data Protection Agency, if they consider that the processing of personal data concerning them infringes the Regulation.

For What Purpose Do We Process Your Personal Data?

When a user browses this website and, for example, comments on a post, sends an email to the owner, or makes a purchase, they are providing personal information for which comfywearclo.com is responsible. This information may include personal data such as your IP address, name, physical address, email address, phone number, and other information. By providing this information, the user consents to their information being collected, used, managed, and stored by comfywearclo.com, only as described in the Legal Notice and this Privacy Policy.

At comfywearclo.com, there are several ways in which interested persons can provide us with personal information, with the following purpose for each method (forms):

  • Contact Form: We request the following personal data: Email, to respond to user requests from comfywearclo.com. For example, we may use this data to respond to your request and answer any questions, complaints, comments, or concerns you may have regarding the information included on this website, the services and/or products provided through the web, the processing of your personal data, questions regarding the legal texts included on the web, as well as any other queries you may have that are not subject to the contracting conditions. The data you provide will be located on the servers of Loading (comfywearclo.com’s provider) within the EU.
  • Newsletter Subscription: In this case, we request the following personal data: Email, to manage the subscription list, send newsletters, promotions, and special offers provided by the user when subscribing. Within the website, there are several forms to activate the subscription. Electronic newsletters are managed by Mailchimp. The data you provide will be located on Mailchimp’s servers outside the EU in the USA. Mailchimp is covered by the EU-US Privacy Shield agreement, whose information is available here, approved by the European Data Protection Committee.
  • Blog Comments: To comment on the blog posts of comfywearclo.com. In this case, we request the following personal data: Name. The data you provide will be located on the servers of Loading within the EU.
  • Product/Service Sales Form: We request the following personal data: Name, Surname, Email, ID Number, Phone, Full Address, to facilitate the purchase of any of the products and/or services that comfywearclo.com makes available to its users. The information collected will allow us to manage the shipment of the corresponding product and/or service for possible offline processing. Payment data will be collected and managed by the payment gateway used by the website. The data you provide will be located on the servers of Loading within the EU.

There are other purposes for which we process your personal data:

  • To ensure compliance with the terms of use and applicable law. This may include developing tools and algorithms that help us guarantee the confidentiality of the personal data we collect.
  • To support and improve the services offered at comfywearclo.com.
  • Other non-identifying data are also collected, obtained through cookies that are downloaded to the user’s computer when browsing this website, which are detailed in the cookie policy.
  • To manage social networks. comfywearclo.com has a presence on social networks. The processing of data carried out by people who become followers on social networks of the official pages of comfywearclo.com will be governed by this section, as well as by those conditions of use, privacy policies, and access regulations that belong to the social network that is appropriate in each case and previously accepted by the user of comfywearclo.com. We will process your data for the purposes of correctly managing our presence on the social network, informing about activities, products, or services of comfywearclo.com, as well as for any other purpose that social network regulations allow. Under no circumstances will we use follower profiles on social networks to send individual advertising.

The user accepts that all their personal data will be fully transferred to Aplazame from the moment the user initiates the contracting of the deferred payment service offered by the latter at the time of choosing the payment method. This acceptance extends to third entities that may need to access the files for the successful completion of the contract.

According to the provisions of the European General Data Protection Regulation (GDPR) 2016/679, comfywearclo.com will be responsible for the processing of data corresponding to users of the website comfywearclo.com and subscribers.

comfywearclo.com does not sell, rent, or transfer personal data that can identify the user, nor will it do so in the future, to third parties without prior consent. However, in some cases, collaborations can be carried out with other professionals; in such cases, consent will be required from users, informing them about the identity of the collaborator and the purpose of the collaboration. It will always be carried out under the strictest security standards.

REMARKETING

The remarketing function allows us to reach people who have previously visited comfywearclo.com and associate a specific audience with a particular message. Remarketing is a method to encourage users who have visited our website to return.

As a user of comfywearclo.com, you are informed that we are collecting information for this remarketing function on comfywearclo.com.

LEGAL BASIS FOR THE PROCESSING OF YOUR DATA

The legal basis for the processing of your data is consent.

To contact or make purchases on this website, consent with this privacy policy is required.

The commercial offers of products and services are based on the consent requested, without in any case the withdrawal of this consent conditioning the execution of the subscription contract.

Also, the contracting of products and services according to the terms and conditions stated in the GENERAL TERMS AND CONDITIONS OF PURCHASE, CONTRACTING, AND USE.

CATEGORY OF DATA

The categories of data that are processed are identifying data.

No specially protected data categories are processed.

HOW LONG WILL WE KEEP YOUR DATA?

The personal data provided will be kept:

  • As long as the commercial relationship is maintained.
  • Until its deletion is requested by the interested party.
  • Period from the last confirmation of interest: 1 year.

TO WHICH RECIPIENTS WILL YOUR DATA BE COMMUNICATED?

Many tools we use to manage your data are contracted with third parties. To provide some of the services strictly necessary for the development of the activity, comfywearclo.com shares data with the following providers under their corresponding privacy conditions:

  • Google Analytics: A web analytics service provided by Google, Inc., a Delaware company whose main office is at 1600 Amphitheatre Parkway, Mountain View, California, CA 94043, United States (“Google”). Google Analytics uses “cookies,” which are text files placed on your computer, to help comfywearclo.com analyze how users use this website. The information generated by the cookie about your use of comfywearclo.com (including your IP address) will be directly transmitted and stored by Google on servers in the United States.

BROWSING

When browsing comfywearclo.com, non-identifiable data may be collected, which may include IP addresses, approximate geographic location, a record of how services and sites are used, and other data that cannot be used to identify the user. Among the non-identifying data are also those related to your browsing habits through third-party services. This website uses the following third-party analysis services:

  • Google Analytics
  • Facebook Insight

We use this information to analyze trends, administer the site, track users’ movements around the site, and to gather demographic information about our user base as a whole.

DATA SECRECY AND SECURITY

comfywearclo.com is committed to using and processing the personal data of users, respecting their confidentiality and using them in accordance with their purpose, as well as complying with its obligation to save them and adopt all measures to prevent alteration, loss, unauthorized processing, or access, in accordance with current data protection regulations.

This website includes an SSL certificate. It is a security protocol that ensures your data travels in an integral and secure way; that is, the transmission of data between a server and web user, and in feedback, is fully encrypted or ciphered, offering adequate protection in all connections.

comfywearclo.com cannot guarantee the absolute impregnability of the Internet network and therefore the violation of data through fraudulent access by third parties.

Regarding the confidentiality of processing, comfywearclo.com will ensure that anyone who is authorized to process the client’s data (including its staff, collaborators, and providers) will be under an appropriate obligation of confidentiality (whether it is a contractual or legal duty).

When any security incident occurs, we will notify the user without undue delay and provide timely information related to the Security Incident as it becomes known or when the user reasonably requests it.

ACCURACY AND TRUTHFULNESS OF DATA

As a user, you are solely responsible for the veracity and correctness of the data you send to comfywearclo.com, exonerating comfywearclo.com from any responsibility in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity, and authenticity of the personal data provided, and commit to keeping them duly updated. The user agrees to provide complete and correct information in the forms.

ACCEPTANCE AND CONSENT

The user declares to have been adequately informed of the conditions regarding the protection of personal data, accepting and consenting to their processing by comfywearclo.com in the manner and for the purposes indicated in this privacy policy.

REVOCABILITY

The consent given, both for the processing and for the transfer of the data of the interested parties, is revocable at any time by communicating it to comfywearclo.com under the terms established in this Policy for the exercise of ARCO rights. This revocation will not be retroactive in any case.

CHANGES TO THE PRIVACY POLICY

comfywearclo.com reserves the right to modify this policy to adapt it to legislative or jurisprudential developments, as well as industry practices. In such cases, comfywearclo.com will announce on this page the changes introduced with reasonable anticipation of their implementation.

COMMERCIAL EMAILS

In accordance with the LSSICE, comfywearclo.com does not engage in SPAM practices, so it does not send commercial emails by electronic means that have not been previously requested or authorized by the user. In each of the forms, the user has the possibility to give their express consent to receive the newsletter, regardless of the commercial information punctually requested.

In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce, comfywearclo.com undertakes not to send communications of a commercial nature without properly identifying them.

Document reviewed on 06-09-24.